Request Account Deletion
At Quick Food Shop, we respect your privacy and are committed to giving you control over your data. If you wish to delete your account and associated data, you can do so through the methods below.
How to Delete Your Account
Open the Quick Food Shop app
Go to Settings → Account → Delete Account
Follow the prompts to confirm deletion
Send email to:
info@quickfoodshop.comSubject Line:
Account Deletion RequestImportant: Please send the email from the same email address that's linked to your Quick Food Shop account.
What Happens Next?
Once we receive your deletion request, here's our process:
Confirm your identity
We verify that the request is coming from the account owner
Close your account
Your account is closed and your saved details are removed. We aim to do this within 7 business days of an email request, and always within one month. Deleting it yourself in Settings is immediate.
Send confirmation email
You'll receive an email confirmation once your account has been closed
Important Information
Account deletion is permanent and cannot be undone
Your saved addresses and preferences are removed. Order and transaction records are kept, because restaurants, riders and our accounting depend on them and the law requires financial records to be kept
You can't delete your account while an order is in progress or while your wallet still has money in it. Finish or cancel the order and use or withdraw the balance first
You will need to create a new account if you wish to use our services again
Need Help with Account Deletion?
Have questions about the deletion process? Our support team is here to help you.
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